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Worst Experience i have ever had. Many things were not present in the house when we entered. Like Washing machine, TV, and kitchenette. Few things were arranged by the owner and few not. Water was logging in the bathroom all the time. Every time when we used to batch we had to do some thing to get the water out.

Everything was done very quickly and with no problems, the apartment was very cozy and the neighborhood incredibly well situated

First the pros: Karlin in general is a really hip neighbourhood with abundance of great eating out options. Working central heating and hot water in the bathroom. The landlord did replied to my messages (always with crazy delays, and usually after I notified him Flatio has been informed as well). Another pro - Flatio support has been very helpful throughout the whole process. Biggest pro - this rent is over now! Cons: the pictures and the advertised flat has changed between the reservation till the move in. The flat from the contract was supposed to be in the main building on 3rd floor, and what we've got was on a ground level, mouldy building with windows facing the main apartment house (so forget any sunshine or light). A person that met us for the check in introduced himself as the landlord (with broken English), but when we walked in and there was a single bed instead of double in the room, he first tried to prove us wrong and then said he is not Paul (the landlord) and he disappeared for 10 minutes. The owner came over, said it's a misunderstanding and brought another bed after we explained that was agreed on. Also - no commodes, no wardrobe (we had to keep all clothes in suitcases) kitchen corner very poorly stocked with utensils. No hoover (about a week after we asked we got the vacuum cleaner borrowed once in almost 2 months of our stay). The whole building was like a motel/ labour hotel/ serial airbnb (so loud, people partying or a washing machines working loudly at 1am..., broken glass in the backyard leading to the building, once there was even someone sleeping on a board in the hall). WiFi will go off at all hours, but evenings and weekends more than usual. When we found something more appropriate for a longish term rent and gave notice in line with the contract, the already weird communication with the landlord changed for worse - we were pushed to leave before Christmas, even though we paid till end of the year. After help from Flatio we managed to get the refund and it teaches us to either check the next flat personally or only trust the "Verified by Flatio" options.

It is my first time on flatio and this renting is a nightmare, i can’t imagine and i still feel pissed and anger! I didn't stay at all in the house. I personally never comment a very long complain about anything before this is would be my first complain impression on this.I would like to express what is happening to me on that day: First of all the website said that the house is allowed for 8 peoples so I decided to rent for my family because of it my graduation and then when I talk to the landlord, she said she doesn't know anything about as the website said she only know that her house allowed for two people. and thing start from there... A day before my parent arrived I and my friend were meeting with the landlord discussing with the thing and she told me she didn't know that the house is for eight because she had said it for 2. other thing is that she said that she did not know about the payment perhaps so she wants the deposit and wants the payment. but the website said once you paid you can stay in and the money will automatically to the landlord. it is my fault too because I trust her and ask the agency to transfer to her directly before my parent supposed to move in. cause I don't want my parent to have difficulty since they already got a long flight. and then she said please cancel the contract with Flatio and she seems to show off that she has family in lawyer always say something like she very serious but she is just a fraud. she even discusses that she will be okay to talk with me to let the house for me with her new contract. so I made a new contract with her which I did not know her tricks at all she was saying that she needs money for her sister who've got cancer, for god sake, I have three aunts passed away from cancer and I totally understand her and I feel pity for her at the first. and I really feel sorry for that but I am not sure that it is real until the thing happening and I think she was a nice person but then starting the bargaining time with the price of the rent oh lord. it so hilarious if I told you that she ask for 9000 euro at the first and lower down till 3000 for eight people. (and I even said I will bring the mattress from my home). if I ask you all who don't want to have a great time with their family when it is on the special occasion, who doesn’t love family for me i really love my family and i want to have a great time with them here. I was like what on earth asking me and that time I start to suspicious but the money already sent to her. the same day when we do a contract I told her the 1837 euro is a deposit when my parent come they will give you in the total amount of 3000 euro. and she said okay and I did sign a new contract with her and she didn't give me yet she was wanted to give me and she didn't give me because she said that she will give it when I give I move in and this is the second time and I eventually trust her again. So let move on the day that my parent and family coming, it was a disaster i told her that my parent will be arrive at night and she said oh she will only have one hour with me just move in quickly! so i said yes you just give me key contract i pay you over all and you can go! everything seems fine but when my parent arrive she were like: omg this is not a hostel please come in quickly and silently, yeah i need to talk to you!!! yeah of course we are silent we didn’t say anything everyone was so exhausted and they are not young they are 50s Though the funny thing is that she the one who make so much noise because the house have wooden stair of course if you walk it would have sound if your shoes with heel and she wear a heel and she make so much sound and my dad said can we get in yet? she was so impolite and she unwelcoming my dad said he has money to pay for a good time here he is not coming for let him wait at the cold and so on.. and the landlord she complain oh my god you move in this house like a hotel and i am going to lost my reputation!!! and it night time!!! i swear to god we didn’t make a sound!!! except we are carried the luggage in it would make a little bit sound with the wooden stair. i want to ask you people!!!!! Have you ever meet this thing if you move in to somewhere supposed to be warm welcome and even offering you water and they would understand how tired you are with your flight even if it just one hour!!! but my family flew for 32 hour to get here…she would have understand because i have elder people with me and it a far traveling. of course the landlord will explain you how is the rule but not saying something so not polite her attitude is not welcome at all it like we are here to ask for her house to stay for free and yet i saw a bunch of teenage who make a sound in that apartment they seems they even louder. we are too tired we are not even want to speak more we just want to rest!!!!!! We are not expected to accused her a problem we paid her we are not coming to slam or harsh her stupid reputation. my parent most of them working in government they are very tradition and they didn’t walk with a sound like her!!!! and they can teach her how to walk properly without a sound and then she went crazy after a long argument on that night and i did call to the police i told the police everything and about the money thing she ask me you cannot cancel my contract and i did say kept it and i will call the police! and then i ask her nicely once more time and she went crazy she almost hit my dad with a car and she said i told a lie to police i just tell the police the truth. i am not a fraud i am paying her shit and i am just renting the house i am not liar like her! The police tell me to contact Flatio of course I contacted them but it was 23:00 nighttime,i wait for their comment the next day and Flatio did say something to me and apologise to me after the thing happened. and she told me everything about the lady that what she knew and what she doesn’t know! and I doubt if you scare of losing reputation of people coming in to your house why would you put your house as rent then? what an impulsive fraud!! However Flatio for calling me back and tell me the truth!

Být je ve 3. poschodí starého a neudržovaného domu. Majitel uvádí poschodi 2. V domě není výtah. Schody jsou točité,velice vysoké, vystoupat a sestoupat s nekolika zavazadly je výkon pro trénované sportovce. Rozhodně doporučujeme upozornit budoucí nsajemniky, že to není vhodné ubytování pro starší či nemocne lidi. V okolí jeden jediný obchod Billa a několik Večerek. Jinak nic dostupného. Area není atraktivní, my bychom být nedoporučovali.

LANDLORD'S REPLY: Łukasz W., který byl u mě ubytovaný od 19. 7. 2017 do 20. 8. 2017 nerespektoval pravidla v bytě. V bytě byl nepořádek. Nově vyčištěnou matraci z ložnice přestěhoval do kuchyně na zem a na ní spal. Bylo nutné z důvodu hygieny celou matraci znovu vyčistit. Host nekomunikoval.